What starts this process, where it ends, who acts and on which surfaces.
Top to bottom in sequence; lanes are the actors. Node shape follows the master conventions — pills start and end the process, grey nodes are backbone events, diamonds are decisions.
Each row is one node on the swimlane: who acts, what happens, the domain event it emits, and the requirement or rule it traces to.
Every id, event, service and entity this process touches — each linked to the document that owns it.
The WF-rules that bind this workflow — the master holds the full set; the DM-rules (ERD) and SVC-rules (Domain) they extend stay with those documents.
| Version | Date | Changes |
|---|---|---|
| 0.1 | 14 Jun 2026 | First draft — Field visit joins the Service operations group (SPEC-PWF v0.5), composing with Incident and Coverage; the engineer's on-site execution of the scheduled visit, offline-first to sign-off. |